Legal
Terms & Conditions
The terms that apply when you use this website or engage Mountain Marketing for services.
Legal
The terms that apply when you use this website or engage Mountain Marketing for services.
Overview
These terms cover how this website may be used and the general conditions that apply when you engage Mountain Marketing for branding, website, marketing, or media services.
Last updated: 20 August 2026. This is a general-purpose terms & conditions template and has not been reviewed by a lawyer — please have it checked against Australian Consumer Law before relying on it, and replace it with terms specific to your services and pricing.
This website and its content are provided for general information about Mountain Marketing's services. You may browse and use the site for your own personal or business purposes, but you may not copy, resell, or republish its content without our permission.
The specific scope, deliverables, and timeline for any project are agreed separately with each client — typically via a proposal, quote, or written agreement — before work begins. These terms apply in addition to whatever is agreed in that document.
Quotes are valid for the period stated in the proposal. Payment terms — including any deposit, milestone payments, or ongoing retainer — are set out in your individual agreement. Where a service involves paid advertising, hosting, domains, or other third-party platforms, any spend or fees charged directly by those platforms are separate from, and in addition to, our service fees, and remain the client's responsibility.
To deliver your project on time, we rely on you to provide brand assets, content, feedback, and approvals when requested. Delays in providing these may affect project timelines.
Once a project is paid in full, ownership of the final agreed deliverables transfers to you, unless otherwise stated in your agreement. We retain the right to showcase completed work in our portfolio and marketing materials unless you ask us not to.
Cancellation and refund terms depend on the stage of the project and are set out in your individual agreement or proposal. Work already completed or in progress at the time of cancellation is generally payable.
We work to a high standard, but we don't guarantee specific business outcomes such as sales, rankings, or follower counts, since these depend on many factors outside our control. To the extent permitted by law, our liability for any claim is limited to the amount paid for the relevant service.
These terms are governed by the laws of Queensland, Australia, and any disputes will be handled in the courts of that state.
We may update these terms from time to time. The latest version will always be available on this page.
If you have questions about these terms, get in touch using the contact form on this website.